1. Acceptance of Terms
By accessing and using the services of Laskenta Technologies Limited ("Company," "we," "us," or "our"), Nigeria's premier software development and digital solutions company, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you disagree with any part of these terms, you may not access our services.
2. Services Description
Laskenta Technologies Limited provides comprehensive digital solutions including:
- Software Development: Desktop Applications (Windows, macOS, Linux), Mobile Applications (iOS & Android), Cross-platform Solutions, Enterprise Software Systems, API Development & Integration, Database Design & Optimization
- Web Development: Frontend Development (React, Vue, Angular), Backend Development (Node.js, Python, PHP), E-commerce Solutions, Content Management Systems, Progressive Web Apps (PWAs), SEO Optimization
- UI/UX & Graphics Design: User Interface (UI) Design, User Experience (UX) Research, Logo Design & Branding, Invitation Cards Design, Certificates & Awards Design, Marketing Materials
- Data Science & Analytics: Data Analysis & Visualization, Machine Learning Model Development, Predictive Analytics, Business Intelligence Dashboards, Statistical Analysis, Data Mining & Processing
- Artificial Intelligence: AI Research & Development, Machine Learning Models, Natural Language Processing, Computer Vision Solutions, Chatbot Development, AI-Powered Automation
- Technical Writing: Copywriting & Content Creation, Blog Writing & SEO Content, Research Papers & Reports, Technical Documentation, User Manuals & Guides, API Documentation
All services are subject to specific project agreements and statements of work.
3. User Accounts and Registration
To access certain services including our Computer Science Proficiency Examination, you may be required to register an account. You agree to:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
- Be at least 16 years of age to create an account
4. Intellectual Property Rights
4.1 Company Intellectual Property
All pre-existing intellectual property, including software frameworks, code libraries, design systems, development methodologies, and proprietary technologies used in delivering our services remain the exclusive property of Laskenta Technologies Limited.
4.2 Client Intellectual Property
Client-provided materials, brand assets, logos, and pre-existing intellectual property remain the property of the client. We respect and protect client confidentiality throughout our engagement.
4.3 Project Deliverables
Upon full payment, clients receive ownership of custom-developed project deliverables including source code, designs, documentation, and other specified outputs as detailed in the project agreement.
4.4 Portfolio Rights
We retain the right to display completed projects in our portfolio and marketing materials, unless otherwise specified in the project agreement.
5. Payment Terms
- Payment schedules are outlined in project proposals and agreements
- Standard payment terms: 70% upfront, 30% upon project completion
- Invoices are due within 30 days of issuance unless otherwise specified
- Late payments may incur interest charges of 1.5% per month
- Projects may be suspended for overdue payments exceeding 30 days
- All fees are quoted in Naira (₦) unless otherwise specified
6. Project Development Process
6.1 Requirements Gathering
Detailed project requirements are documented and must be approved by both parties before development begins. This includes technical specifications, design mockups, and project timelines.
6.2 Development Phases
Projects are delivered using agile methodology with regular client reviews, feedback sessions, and milestone demonstrations.
6.3 Change Requests
Scope changes require formal change requests and may affect project timelines, costs, and delivery dates. All change requests must be approved in writing.
6.4 Acceptance Testing
Clients have 14 days to conduct acceptance testing and report any issues after project delivery. Unreported issues after this period are considered accepted.
7. Warranties and Guarantees
We warrant that our services will be performed in a professional manner consistent with industry standards for software development and digital solutions. Specific warranties include:
- 90-day warranty on delivered software for defects in workmanship
- Compliance with specified requirements and technical specifications
- Professional quality in design, development, and implementation work
- Adherence to agreed-upon project timelines and deliverables
Warranties do not cover issues arising from client modifications, third-party components, misuse, or changes in operating environments.
8. Limitation of Liability
To the maximum extent permitted by Nigerian law:
- Our total liability shall not exceed the total fees paid for the specific project or service
- We are not liable for indirect, incidental, or consequential damages including data loss, business interruption, or lost profits
- We are not liable for third-party services, APIs, or platforms integrated with our solutions
- Liability limitations do not apply to personal injury or death caused by negligence
- We are not liable for examination results or outcomes from our Computer Science Proficiency Examination
9. Confidentiality
Both parties agree to maintain the confidentiality of proprietary information received from the other party. This obligation survives termination of these terms and includes:
- Business strategies, financial information, and trade secrets
- Technical specifications, source code, and architecture designs
- Customer lists, marketing plans, and business operations
- Any information marked as confidential or reasonably considered confidential
10. Data Protection
We comply with the Nigerian Data Protection Act and other applicable data protection laws. Our data handling practices are detailed in our Privacy Policy. As a software development company, we implement appropriate technical and organizational measures to protect client data.
11. Termination
These terms may be terminated:
- By mutual written agreement of both parties
- By either party for material breach with 30 days' written notice to cure
- Immediately for violations of intellectual property rights or confidentiality
- Upon client insolvency, bankruptcy, or failure to make payments
Upon termination, clients must pay for all services rendered and expenses incurred up to the termination date.
12. Support and Maintenance
Post-delivery support and maintenance services are available under separate support agreements. Standard support includes:
- Bug fixes and error corrections for delivered software
- Technical assistance and troubleshooting
- Security updates and patches
- Performance optimization and minor enhancements
- Response within 48 hours for critical issues
13. Third-Party Services and Components
Our solutions may integrate with or utilize third-party services, APIs, libraries, and frameworks. We are not responsible for:
- Third-party service availability, performance, or changes
- Modifications to third-party APIs or service terms
- Compliance with third-party terms of service
- Data handling, security, or privacy practices of third-party providers
- Costs associated with third-party services required for project operation
14. Computer Science Proficiency Examination
Our examination services are subject to the following terms:
- Examination fees are non-refundable once the examination has been accessed
- Examination results are final and not subject to appeal
- Certificates are issued based on examination performance meeting specified criteria
- We reserve the right to modify examination content, format, or scoring criteria
- Examination misconduct may result in disqualification and forfeiture of fees
15. Governing Law and Dispute Resolution
These terms are governed by the laws of the Federal Republic of Nigeria. Dispute resolution process:
- Informal negotiation between parties (30-day period)
- Mediation through a recognized Nigerian mediation service
- Arbitration in accordance with the Arbitration and Conciliation Act of Nigeria
- Legal proceedings in Nigerian courts as a last resort
16. Force Majeure
We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including:
- Natural disasters, acts of God, and extreme weather conditions
- Government actions, regulations, and legal restrictions
- Internet and telecommunications failures or outages
- Civil unrest, security situations, and national emergencies
- Pandemics, health emergencies, and public health measures
- Power outages and infrastructure failures
17. Amendments to Terms
We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the modified terms. Significant changes will be communicated through our website or direct notification.
